Great Job! I love the onsite support!
We first worked with Edafio during an SRA. Since then, I have been continually impressed by their thoroughness and professionalism. The staff was so knowledgeable and easy to work with. The deliverables and solutions aimed to eliminate vulnerabilities were very in-depth and comprehensive. Our entire team was pleased with the quality of their work and would highly recommend Edafio.
Edafio does a great job managing our networks. They are very responsive and always professional.
The Edafio team is always responsive and remediates the issue when we contact them for help
I have been delighted with Edafio's IT, Cybersecurity and Healthcare Consulting Services, specifically covering HIPAA Regulations. They customized the services we needed to succeed. They go above and beyond to help their clients. I would highly recommend Edafio!
Edafio is a responsive and cost-effective technology solution.
We can always depend on Jason to be helpful and professional when helping with issues -- Actually, you can depend on the whole IT team that serves FCC to be both.
Our relationship with Edafio is not transactional. We consider it a true partnership where we share values and relationships. We observe two types of presence when it comes to Edafio. One is an immediate "we are here in the weeds with you, and we will get through this together" type of presence, and then there is this overall presence where Edafio is invisible, taking care of our IT behind the scenes.
Jason didn't make me feel like an idiot, he was quite pleasant and showed me how, if it happens again, I can resolve the issue myself.
Edafio’s Security Risk Assessment covered the administrative, physical, and technical safeguards of the Security Rule. The reports were comprehensive to include risks identified as high, medium, low in a working document that allows for ease of use in documenting and tracking remediation efforts.
As a start-up medical practice, we did not have the resources to get set up with MIPS. Edafio did an exceptional job helping us get set up. They also took great care to train our nurses on the various quality metrics and learning EHR and become an EHR Super User. I would not hesitate to recommend them to any practice in need of help.
Edafio always makes my day awesome with prompt resolutions no matter the issue!
Friendship is proud to partner with Edafio to help assist us with managing and protecting our IT infrastructure. To further the mission and philosophy of Friendship Community Care, our partnership with our State's leading full-service technology firm will prepare us for the future by leveraging their enhanced, state-of-the-art technology and Cybersecurity solutions.
Casey was very patient and helpful. He took his time to do what he could to get my family fixed. He did a great job!!
Fast responses. We love our Edafio engineers!
Thanks so much for referring us to the Healthcare Team. They have been such a resource in guiding the hospital through Meaningful Use and Medicare Quality Payment Program reporting requirements - we didn't even know we needed it. We are very grateful for their help!
Austin was super quick to respond, got time on my calendar for a discussion, came to the discussion prepared with steps to work through, plus invited backup, Dylan M., who had first-hand knowledge of Project Online. Got my issues resolved super quickly. Top-notch service. I love working with these guys.
Landmark works in 20 states and we push high-quality work and client-focused service and that is precisely why we have been so impressed with Edafio and trust and value our relationship with them. They mirror our philosophy and core values.
They fixed everything and are definitely committed to client success! i
When I took on the meaningful use management for our practice, I was completely lost and unsure how I would have met the requirements or kept up with the criteria' changes. Without Edafio, mainly Lori, I am not sure that I would have been able to keep the physicians educated and on track with their measures.
Edafio delivers the highest caliber of advice, tools, and processes. Their team is excellent to work with - responsive, attentive, thorough and 100% committed to our success. We couldn’t recommend Edafio more highly to businesses across all verticles that require world-class IT and Cybersecurity expertise.
Top-notch IT service and support. The Edafio team is fantastic!
I want to give a big shout-out to Taylor Klemm and Eric Roddy in the NOC. I love it when I get either of them when calling the NOC. They are both so helpful and knowledgeable on anything I ever call in for. They are both outstanding at not just fixing an issue but, when applicable, teaching me how to fix it myself. I know you usually only hear the complaints, so I wanted to be sure and share how much I appreciate Tayler and Eric!
Edafio is responsive to keeping our team up and running at all times.
Thank you for handling our mistake with grace even though it created tedious work for you!
Our network engineer, Freddy, is the best. He always goes above and beyond to help us, and if he can't help us, he knows someone that can.
Always get a quick response, and they are very knowledgeable in areas I need.
My IT partners are like an extension of my IT department. I can count on them to help out when needed and to be proactive to keep my network safe and secure.
The results of the survey will identify and prioritize actions for reducing cybersecurity risk.
To provide business-driven technology solutions that enable our clients to protect and run their businesses.
To be a trusted advisor of technology solutions in our region.
Goes beyond words. It is a culture embraced by all of our associates. It is our drive to enable our client’s success. Our focus is to treat each other, especially our clients, with humility and respect, and it is a relentless focus on integrity in all that we do.
At Edafio, we pride ourselves on our consultative, holistic approach to technology. We want to provide true technology excellence, and we are dedicated to walking with you every step of the way. We live and work by a code of ethics that ensures every client receives the same care and attention.
Our Core Values: Guiding us as we endeavor at all times to deliver technical excellence as:
Edafio Technology Partners was founded in 1999. Today, Edafio is a leading Arkansas information technology management provider and technology consulting firm serving medium to enterprise-sized clients across multiple industries from our offices in Central and Northwest Arkansas.
At Edafio, we pride ourselves on our consultative, holistic approach to technology. We want to provide true technology excellence, and we are dedicated to walking with you every step of the way. We live and work by a code of ethics that ensures every client receives the same care and attention, regardless of size.
We pledge to offer you our very best. Fortunately for you, our best is the best there is.
Make wise IT investments – We customize solutions for every client – from custom-built cloud-computing solutions to the best preventative and proactive cybersecurity techniques. We are able to solve your problems and help you keep your clients, customers, and patients happy.
Regulation & Compliance – Many companies are regulated because they deal with user data and must comply with privacy laws. As the laws change over time, it requires careful monitoring and updates. We can help you process and report compliance requirements.
Stay focused on your business – By outsourcing your managed services to Edafio, you can help your firm stay focused on revenue-generating activities and innovation. Let us deal with complex IT situations.
Delivered at a local community level – We serve our clients in the same local community where we live and work with a spirit of partnership, personal service and unparalleled professionalism.
Security and peace of mind – We can help lower the risk of your data and your customers’ sensitive information from a security breach event and take quick action if one does occur.
Access to IT professionals – While most local resources tend to be limited in the depth and quality of their capabilities, larger national firms lack responsiveness and flexibility. Our engineers and consultants are the finest in their field and your neighbors who provide a business-oriented approach rather than simply solving and preventing problems.
Productivity and scalability – We proactively manage your technology needs and offer solutions to help when you need to scale up or down. We will implement systems to make your team and your business processes more agile, efficient and faster.
Receive faster response time – Aside from monitoring your IT infrastructure, you have access to our responsive and knowledgeable staff that is available at your convenience for any IT problem or question you have – 24/7/365. This allows your company to have fast resolutions to any IT challenge.