Network Engineer

We are looking for a Network Engineer to join our team in Central Arkansas.

SUMMARY OF THE ROLE:

We are looking for an engineer with some IT experience that can grow at Edafio into an experienced network engineer. Some previous hands-on networking experience in enterprise environments is preferred but is not required for this role. Candidate must be able to work under supervision and will be responsible for task completion. The candidate will utilize Edafio’s network solutions to implement and manage our client’s enterprise environments.

ARE YOU LOOKING FOR A CAREER UPGRADE?

HERE’S WHY WE THINK YOU’LL LOVE IT HERE.

• Grow your career with hands-on learning, paid certification training, career roadmaps and access to a team of experts in the field.
• You’ll love who you work with. At Edafio, your intelligent and passionate colleagues are more than just coworkers — they’re friends.
• As one of Arkansas’s Best Places to Work for five years running, we’re serious about fostering a culture of transparency and helpfulness.

We are always on the lookout for talented and passionate people that have what it takes in both aptitude and empathy to be a true contributor. With that in mind, we go to great lengths to ensure new contributors meet or exceed client expectations, as well as, live and work in alignment with our core values, which include: a commitment to our client’s success, unquestionable integrity, taking personal accountability, and a one-team approach with humility and respect.

REQUIRED SKILLS:

2-3 years of experience in a general IT role

Knowledge of brands such as: Cisco, HPE, Aruba, Meraki, CheckPoint and Palo Alto

Knowledge of MS Windows Server Platforms and Desktop Operating Systems

Ability to work on multiple, moderate to high complex assignments simultaneously

Strong written and verbal communication skills for working in a team and with clients

Strong problem-solving skills

Excellent time management

Must be able to report onsite at local client worksites in Central Arkansas on daily/weekly basis (relocation assistance not available at this time)

REQUIRED AND/OR PREFERRED EDUCATION:

High School diploma or GED equivalent required

Associate degree in Computer Science or related field preferred

SPECIFIC RESPONSIBILITIES:

Install, configure, and support network technologies including switches, firewalls, routers, and wireless access points.

Work with various engineering teams within Edafio to implement advanced business solutions to meet customer needs in critical environments.

Report to team leads with work progress on a regular basis as required.

Manage client tickets and provide detailed documentation to required parties.

Participate in provided technical training and mentorship opportunities.

Participate in all required activities as scheduled by leadership.

Participate in network team on-call rotation.

PREFERRED INDUSTRY-RELATED EDUCATION: 

CompTIA A+, Network+, or Security+

Cisco CCNA

Aruba ACSA or ACMA

Fortinet NSE4

Palo Alto PCCET

PREFERRED SKILLS, EDUCATION, OR EXPERIENCE:

Experience working on an IT helpdesk/NOC or as a system administrator

Hands-on usage or experience working with Cisco, HPE, Aruba, Meraki, CheckPoint and Palo Alto

Experience with device monitoring and logging tools (SEIM products, Wireshark)

Experience developing and maintaining network documentation

Experience with change management, product lifecycles, and customer service

TRAVEL:

Up to 80% locally for troubleshooting, installations, and other client support visits.

STATUS:

 Full-time/Exempt / Standard Workdays & Hours (30+ hours /week) / Some on-call may be required.

PHYSICAL DEMANDS:

Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).

* This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.