CAREERS

Senior Voice Engineer

Senior Voice Engineer supports advanced business solutions to meet customer needs in critical environments of the telephony network systems and voice/data cabling for Edafio clients. S/he will participate in the design, installation, configuration, and ongoing support and documentation of our clients’ enterprise wireless and wired network and voice services including switches, firewalls, routers, and wireless access points.
S/he will offer solutions and recommendations for voice/network cabling infrastructure plans and requirements and assist other team members in their duties. Report to team leads with work progress on a regular basis as required.

REQUIRED SKILLS:

• 2 years of hands-on experience administering Cisco CUCM and CUC
• 2 years of hands-on experience managing handsets, paging, and other devices for voice services
• 2 years of networking hands-on experience with Cisco, Aruba, etc.., including managing voice VLANS and Layer 3 switching
• 2 years of hands-on experience managing Cisco IOS gateways, including firmware upgrades, configuring CUBE
• 1 year hands-on with SD-WAN preferred
• Strong analytical thinking skills
• Strong troubleshooting skills
• Remote work available

RESPONSIBILITIES:

• Design, install, configure, and support network technologies including switches, firewalls, routers, and wireless access points.
• Architect and implement advanced business solutions to meet customer needs in critical environments.
• Report to team leads with work progress on a regular basis as required.
• Manage customer tickets and provide detailed documentation to required parties.
• Participate in all required activities as scheduled by leadership.

Benefits

  • Vision
  • Medical
  • Dental
  • Life Insurance
  • 401k
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