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Edafio’s core values begin with our commitment to our clientsʼ success. If Edafio has benefited your business, here’s how you can stay connected and share your experience:
Our relationship with Edafio is not transactional. We consider it a true partnership where we share values and relationships. We observe two types of presence when it comes to Edafio. One is an immediate "we are here in the weeds with you, and we will get through this together" type of presence, and then there is this overall presence where Edafio is invisible, taking care of our IT behind the scenes.
I knew of a few clients that Edafio supported and felt that this was a company where I could continue to grow in my career and push myself. As I went through the interview process, I learned that not only was this a company where I could learn about state-of-the-art technology, but they also take excellent care of their employees. I knew this was the place for me.
We recognize that we are experienced in HVAC and that we are not so good at IT infrastructure. Let's hire the experts, and Edafio is it! They listen to our needs and bring a level of expertise, knowledge, and trust that keeps our business growing and protected. In today's world, we cannot operate without an IT and Edafio was the easy choice and is our preferred IT partner.
Edafio does a great job managing our networks. They are very responsive and always professional.
We first worked with Edafio during an SRA. Since then, I have been continually impressed by their thoroughness and professionalism. The staff was so knowledgeable and easy to work with. The deliverables and solutions aimed to eliminate vulnerabilities were very in-depth and comprehensive. Our entire team was pleased with the quality of their work and would highly recommend Edafio.
Edafio is responsive to keeping our team up and running at all times.
I want to give a big shout-out to Taylor Klemm and Eric Roddy in the NOC. I love it when I get either of them when calling the NOC. They are both so helpful and knowledgeable on anything I ever call in for. They are both outstanding at not just fixing an issue but, when applicable, teaching me how to fix it myself. I know you usually only hear the complaints, so I wanted to be sure and share how much I appreciate Tayler and Eric!
Always get a quick response, and they are very knowledgeable in areas I need.
“I have been a grateful employee of Edafio since March 2018. Everyone I have met at Edafio has been very kind and knowledgeable. I’m so impressed with the knowledge level of the engineers I have worked with at Edafio. Edafio hires some of the smartest people I know!”
Friendship is proud to partner with Edafio to help assist us with managing and protecting our IT infrastructure. To further the mission and philosophy of Friendship Community Care, our partnership with our State's leading full-service technology firm will prepare us for the future by leveraging their enhanced, state-of-the-art technology and Cybersecurity solutions.
Jason didn't make me feel like an idiot, he was quite pleasant and showed me how, if it happens again, I can resolve the issue myself.
“Working at Edafio has given me the knowledge, training, and ability to achieve my goals. Everyone in the company has been helpful in teaching me new things and guiding me along my desired career path. By moving to our Cloud team, I’m now aligned with the goals I wish to accomplish!”
The Edafio team is always responsive and remediates the issue when we contact them for help
Edafio’s Security Risk Assessment covered the administrative, physical, and technical safeguards of the Security Rule. The reports were comprehensive to include risks identified as high, medium, low in a working document that allows for ease of use in documenting and tracking remediation efforts.
Casey was very patient and helpful. He took his time to do what he could to get my family fixed. He did a great job!!
“All my experience and expertise in IT is credited to learning from my coworkers at Edafio.”
Fast responses. We love our Edafio engineers!
Thanks so much for referring us to the Healthcare Team. They have been such a resource in guiding the hospital through Meaningful Use and Medicare Quality Payment Program reporting requirements - we didn't even know we needed it. We are very grateful for their help!
Austin was super quick to respond, got time on my calendar for a discussion, came to the discussion prepared with steps to work through, plus invited backup, Dylan M., who had first-hand knowledge of Project Online. Got my issues resolved super quickly. Top-notch service. I love working with these guys.
Edafio always makes my day awesome with prompt resolutions no matter the issue!
Edafio is a responsive and cost-effective technology solution.
Thank you for handling our mistake with grace even though it created tedious work for you!
Landmark works in 20 states and we push high-quality work and client-focused service and that is precisely why we have been so impressed with Edafio and trust and value our relationship with them. They mirror our philosophy and core values.
Edafio delivers the highest caliber of advice, tools, and processes. Their team is excellent to work with - responsive, attentive, thorough and 100% committed to our success. We couldn’t recommend Edafio more highly to businesses across all verticles that require world-class IT and Cybersecurity expertise.
My IT partners are like an extension of my IT department. I can count on them to help out when needed and to be proactive to keep my network safe and secure.
Top-notch IT service and support. The Edafio team is fantastic!
"Working at Edafio has taught me not only how to grow as an associate, but also as a person. Edafio incentivizes its associates to grow and find their own niche. With people behind you, it encourages you to work harder and develop yourself even more.”
Taking Edafio's professionalism, family-like environment, and focus on engineers made me feel Edafio would be an excellent fit to continue my career. Additionally, I was very impressed with Edafio's core values and could tell that it was more than just words on a web page after meeting the teams.
We can always depend on Jason to be helpful and professional when helping with issues -- Actually, you can depend on the whole IT team that serves FCC to be both.
I am truly blessed to be a part of the amazing Edafio team! I gained so much knowledge since joining that it is insane! I am grateful to know what I know now and to be able to continue to expand my knowledge.
They fixed everything and are definitely committed to client success! i
When I took on the meaningful use management for our practice, I was completely lost and unsure how I would have met the requirements or kept up with the criteria' changes. Without Edafio, mainly Lori, I am not sure that I would have been able to keep the physicians educated and on track with their measures.
Our network engineer, Freddy, is the best. He always goes above and beyond to help us, and if he can't help us, he knows someone that can.
I have been delighted with Edafio's IT, Cybersecurity and Healthcare Consulting Services, specifically covering HIPAA Regulations. They customized the services we needed to succeed. They go above and beyond to help their clients. I would highly recommend Edafio!
Working with Edafio has allowed me to not only learn with first-hand experience, which is how I learn best. We work as a team to provide our customers with amazing service and we have a huge knowledge base to not only pull from but to learn from as well.
Great Job! I love the onsite support!
As a start-up medical practice, we did not have the resources to get set up with MIPS. Edafio did an exceptional job helping us get set up. They also took great care to train our nurses on the various quality metrics and learning EHR and become an EHR Super User. I would not hesitate to recommend them to any practice in need of help.