VP of Platform Engineering

We are currently looking for a VP of Platform Engineering to join our team in North Little Rock, AR.

Are you looking for a career upgrade?

Here’s why we think you’ll love it here.

  • Grow your career with hands-on learning, paid certification training, career roadmaps and access to a team of experts in the field.
  • You’ll love who you work with. At Edafio, your intelligent and passionate colleagues are more than just coworkers — they’re friends.
  • As one of Arkansas’s Best Places to Work for five years running, we’re serious about fostering a culture of transparency and helpfulness.

Minimum Qualifications:

  • A superb technologist – experience leading high-performing technology teams by example
  • Minimum of 15 years leading and inspiring teams both locally and remotely in today’s increasingly virtual world
  • Proven experience developing plans necessary for teams to meet specific goals in an organized and very detail-oriented manner
  • Demonstrated ability to develop, advance, and evolve a robust technology roadmap
  • Demonstrated ability in recruiting, developing, and growing high-performing technical talent at all levels



  • Passion for technology with at least 15 years of technical experience with increasing responsibility
  • Exhibited desire to stay abreast of new trends and best practices in the technology landscape


 Additional Knowledge, Skills, and Abilities:

  • Extensive experience in Service Now implementation and operations focused on leveraging the platform to deliver excellent customer experience and efficient business workflows


  • Support and demonstrate Edafio Core Values
  • Provide executive leadership with a focus on employee growth and development
  • Sets vision and provides oversight/ownership for the direction of the platform
  • Create overall technology standards and practices and ensure adherence
  • Chair the Architecture Steering Committee and manage/run required business process management exercises in the organization
  • Drive the platform, process, innovation, and continuous improvement efforts to achieve best-in-class service delivery efficiencies and effectiveness
  • Create a vendor management process for our key platform delivery partners, including a vendor/technical platform integration
  • Drive continuing education requirements for the ServiceNow platform
  • Work closely with CFO to understand all financial metrics to improve services gross margin
  • Manage and optimize technology and infrastructure assets to satisfy internal financial targets
  • Track, analyze and monitor technology performance metrics
  • Support M&A initiatives from due diligence work to integration efforts
  • Create a sustainable organizational delivery model for current and future growth, including acquisitions
  • Be a problem solver, not a problem talker


  • Vision
  • Medical
  • Dental
  • Life Insurance
  • 401k
  • Flexible PTO
  • Parental leave
  • Mentorship Program 
  • Associate Focus Plan 
  •  Hybrid workplace 
  •  Professional Development and Certification courses 

Key metrics –

  • Hit platform milestone targets
  • Meet or exceed Services gross margin budget
  • Meet or exceed EBITDA budget
  • Maintain best-in-class Client Net Promotor Score
  • Maintain best-in-class Associate satisfaction score
  • Keep voluntary attrition under 10%