Client Success

Our relationship with Edafio is not transactional. We consider it a true partnership where we share values and relationships. We observe two types of presence when it comes to Edafio. One is an immediate "we are here in the weeds with you, and we will get through this together" type of presence, and then there is this overall presence where Edafio is invisible, taking care of our IT behind the scenes.

Greg Billingsley, Harvest Group

My IT partners are like an extension of my IT department. I can count on them to help out when needed and to be proactive to keep my network safe and secure.

Lorraine Davis - https://www.diamondlakesfcu.org/

Edafio does a great job managing our networks. They are very responsive and always professional.

Teresa Stewart, Bowen Hefley Orthopedics

Edafio is responsive to keeping our team up and running at all times.

John McAlpine, Kingwood Forestry Services, Inc.

Edafio always makes my day awesome with prompt resolutions no matter the issue!

Gail Ferguson, CARTI

Great Job! I love the onsite support!

Eric Chin, Westrock Coffee Roasting, LLC

The Edafio team is always responsive and remediates the issue when we contact them for help

Thomas Merritt, Psychology and Counseling Associates

We can always depend on Jason to be helpful and professional when helping with issues -- Actually, you can depend on the whole IT team that serves FCC to be both.

Lisa Polacek

Edafio is a responsive and cost-effective technology solution.

Mike Stephens, Delta Dental of Arkansas

Austin was super quick to respond, got time on my calendar for a discussion, came to the discussion prepared with steps to work through, plus invited backup, Dylan M., who had first-hand knowledge of Project Online. Got my issues resolved super quickly. Top-notch service. I love working with these guys.

David Simpson, Harvest Group

Edafio’s Security Risk Assessment covered the administrative, physical, and technical safeguards of the Security Rule. The reports were comprehensive to include risks identified as high, medium, low in a working document that allows for ease of use in documenting and tracking remediation efforts.

Suzanne Wright, Lake Village Clinic

Fast responses. We love our Edafio engineers!

Alisha Faulkner, Girl Scouts Diamonds

Thank you for handling our mistake with grace even though it created tedious work for you!

Brittany Miller, Harvest Group

Always get a quick response, and they are very knowledgeable in areas I need.

Scott Lawrence, Arkansas Commissioner of State Lands

Our network engineer, Freddy, is the best. He always goes above and beyond to help us, and if he can't help us, he knows someone that can.

Meghan Sutton, Nephrology Associates

Landmark works in 20 states and we push high-quality work and client-focused service and that is precisely why we have been so impressed with Edafio and trust and value our relationship with them. They mirror our philosophy and core values.

Randy Milligan, Landmark CPAs

As a start-up medical practice, we did not have the resources to get set up with MIPS. Edafio did an exceptional job helping us get set up. They also took great care to train our nurses on the various quality metrics and learning EHR and become an EHR Super User. I would not hesitate to recommend them to any practice in need of help.

William E (Bill) Greene, Premier Gastroenterology

They fixed everything and are definitely committed to client success! i

Michael Holland, Center for Toxicology and Environmental Health

Jason didn't make me feel like an idiot, he was quite pleasant and showed me how, if it happens again, I can resolve the issue myself.

Lisa Hannon, Girl Scouts Diamonds

Edafio delivers the highest caliber of advice, tools, and processes. Their team is excellent to work with - responsive, attentive, thorough and 100% committed to our success. We couldn’t recommend Edafio more highly to businesses across all verticles that require world-class IT and Cybersecurity expertise.

Dean Hoover, Koontz Electric

Friendship is proud to partner with Edafio to help assist us with managing and protecting our IT infrastructure. To further the mission and philosophy of Friendship Community Care, our partnership with our State's leading full-service technology firm will prepare us for the future by leveraging their enhanced, state-of-the-art technology and Cybersecurity solutions.

Craig Cloud, Friendship Community Care

Casey was very patient and helpful. He took his time to do what he could to get my family fixed. He did a great job!!

Katherine Tatum, Mainline Health Systems

I have been delighted with Edafio's IT, Cybersecurity and Healthcare Consulting Services, specifically covering HIPAA Regulations. They customized the services we needed to succeed. They go above and beyond to help their clients. I would highly recommend Edafio!

Brenda Stone, Tilley Family Medicine

We first worked with Edafio during an SRA. Since then, I have been continually impressed by their thoroughness and professionalism. The staff was so knowledgeable and easy to work with. The deliverables and solutions aimed to eliminate vulnerabilities were very in-depth and comprehensive. Our entire team was pleased with the quality of their work and would highly recommend Edafio.

Tiffany L. Holland, MBA, BSN, RN, CNML, Ashley County Medical Center

We recognize that we are experienced in HVAC and that we are not so good at IT infrastructure. Let's hire the experts, and Edafio is it! They listen to our needs and bring a level of expertise, knowledge, and trust that keeps our business growing and protected. In today's world, we cannot operate without an IT and Edafio was the easy choice and is our preferred IT partner.

Alan Hope, Powers of Arkansas

I want to give a big shout-out to Taylor Klemm and Eric Roddy in the NOC. I love it when I get either of them when calling the NOC. They are both so helpful and knowledgeable on anything I ever call in for. They are both outstanding at not just fixing an issue but, when applicable, teaching me how to fix it myself. I know you usually only hear the complaints, so I wanted to be sure and share how much I appreciate Tayler and Eric!

Tracy Davenport, Director of Operations

When I took on the meaningful use management for our practice, I was completely lost and unsure how I would have met the requirements or kept up with the criteria' changes. Without Edafio, mainly Lori, I am not sure that I would have been able to keep the physicians educated and on track with their measures.

Tami Croy, Arkansas Urology

Thanks so much for referring us to the Healthcare Team. They have been such a resource in guiding the hospital through Meaningful Use and Medicare Quality Payment Program reporting requirements - we didn't even know we needed it. We are very grateful for their help!

Stephanie Baker, Arkansas Heart Hospital

Top-notch IT service and support. The Edafio team is fantastic!

Harvest Group