24/7 Client Support
Let's TalkOr select one of the following options
SUBMIT A TICKET
Please complete the form below, and one of our network operation center engineers will contact you soon.
To better serve you, including the following information in the comment box:
- A detailed description of your problem
- A preferred method to be contacted
- Best times to reach you
Open a Ticket Form
REMOTE SUPPORT
When you work with Edafio, you can share your computer screen, mouse, and keyboard with one of our Network Operation Center Engineers. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.
- To share your desktop, please click the button below to access our remote support and collaboration portal. Enter the session code from your technician and click Connect.
CLIENT SUPPORT PORTAL
Our Customer Support Portal provides access to our internal service ticketing, invoicing, and knowledge base systems. With our support system, you’ll be able to:
- Create, track, update, or reply to support tickets
To access our Customer Support portal, click the launch button below.
IP ADDRESS
167.224.207.43
HAVE A QUESTION ABOUT ONE OF OUR SERVICES?
